What to Expect at Your First Appointment at Level Wellness Studio.
Scheduling Your Initial Appointment
Easily schedule your appointment online at https://levelwellness.janeapp.com or by calling us at (416) 282-2585. We offer a variety of services – explore them online and choose the therapist and time that best suits your needs. All new patients are required to book an initial appointment. An initial appointment will cover both your intake forms and treatments. By creating an account online, you can easily manage and book future appointments at your convenience.
Before Your Appointment
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Intake Forms: Prior to your first visit, you will receive intake forms via email. Please complete and return them electronically before your appointment. This helps us understand your health history and wellness goals and ensures we maximize our time together.
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Cancellation Policy: We understand that unexpected things happen. However, we kindly request at least 24 hours' notice for any cancellations or reschedules.
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Online Cancellations: The system allows online rescheduling and canceling up to 24 hours prior to your appointment.
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Phone Cancellations: Please call us if you are unable to cancel online.
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Late Cancellations: Cancelled appointments with less than 24 hours' notice will be charged the full cost of your treatment. If we can fill the appointment time, the cancellation fee may be waived.
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What to Expect During Your Visit
During your initial appointment, you'll meet with your therapist to discuss your health history, wellness goals, and any concerns you may have. Relax and enjoy your treatment!
Our experienced therapists are dedicated to providing you with a safe, comfortable, and effective experience. Feel free to ask any questions or express any concerns you may have during your session. We may recommend a personalized treatment plan afterwards.
Arrive Early
Please arrive 5-10 minutes prior to your scheduled appointment time to settle in comfortably. If you arrive significantly earlier, the door may be locked as therapists are often in session. Don’t worry, we will open the door as soon as we are able to!
Running behind? Please call us and let us know.
Payments
Payment is due at the time of service. We accept various payment methods, including:
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Direct Billing (Here is a list of eligible insurance providers)
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Credit Cards
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Debit
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Cheque
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E-transfer
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Cash
Please bring a backup form of payment just in case your direct billing is not complete. We provide receipts for insurance claims or personal records.
Ready to Begin Your Wellness Journey?
Book your initial appointment today and experience the difference Level Wellness can make!